This document establishes the General Contracting Conditions of the website www.styleandfashion.es, which aims to purchase and sell products to COMPANY. (hereinafter, STYLE & FASHION), with CIF B38836276 and domicile located at C / Montaña Chica, nº2, Edf. El arenal, local 5, 38650, Arona, Santa Cruz de Tenerife, by those natural or legal persons (hereinafter, contracting person or user) who express their willingness to acquire the products that are made available to them on the website www.styleandfashion.es through the request made electronically, specifically, via the internet through that website owned by STYLE & FASHION.
1.- CONTRACT INFORMATION AND DOCUMENTATION. CONTRACT ACCEPTANCE.
These General Contracting Conditions are permanently displayed on the website www.styleandfashion.es, owned by STYLE & FASHION, and all users can file, print and therefore be previously informed of the conditions under which the contracting of the products (hereinafter, the product).
Likewise, these General Conditions are reiterated together with a summary of the specific request - specific product / s contracted / s, cost with indication of taxes if applicable, etc. - for their express acceptance by the contracting person. - by clicking on "I have read and accept the general conditions of sale" - each time a specific request is made through the website.
It is not technically possible that the contracting person can finish the request without the acceptance of these General Conditions. In order for the contracting person to be able to make this acceptance and, therefore, make the request, they must provide their data when ordering at www.styleandfashion.es, at which time they accept these Conditions.
The contracting person, by accepting these Conditions, gives their express and unreserved consent for STYLE & FASHION to carry out the collection operations necessary for the acquisition of the product they contract, expressly authorizing STYLE & FASHION, S.L. to make payments in the payment methods that she herself has selected, or entered from the secure area enabled for this purpose, in accordance with the regulations on payment services.
The present General Conditions together with the specific request made through the Internet by the contracting person - also called “Particular Conditions” - configure the content of the contract between STYLE & FASHION and the contracting person who declares to have sufficient capacity to contract and have read, understood and accepted these conditions.
STYLE & FASHION, at the time of contracting and within a period not exceeding twenty-four hours, will send the confirmation of the order placed to the email address associated with the contracting person's account.
The contracting person will permanently have these General Conditions on the website. Any subsequent modification of these General Conditions will be clearly displayed in an easily accessible place on the website www.styleandfashion.es. All the documentation indicated above may be printed and filed by the contracting person and may be requested at any time from the Customer Service Department, via email sent to info@styleandfashion.es or by calling the telephone number 922 78 94 37.
Any request for information, or claim deemed pertinent, may be submitted to the Customer Service in the signs identified in the previous paragraph. The Service will acknowledge receipt of the claim submitted by forwarding the relevant supporting document - with the corresponding identification key - to the email address that must be provided to the Customer Service to process the claim.
2.- PURPOSE
By this contract STYLE & FASHION undertakes to deliver to the contracting person the product that he has requested through the website www.styleandfashion.es in exchange for a certain price and in accordance with the conditions established in this document.
3.- STYLE & FASHION RIGHTS AND OBLIGATIONS
3.1. Product delivery
STYLE & FASHION undertakes to deliver the product in perfect condition to the address that the contracting person indicates in the order form where the particular conditions that are attached to these general conditions are stated. STYLE & FASHION will not be responsible for the errors caused in the delivery when the data entered by the contracting person in the order form do not conform to reality or have been omitted.
Unless the parties agree otherwise, STYLE & FASHION will deliver the product by transmitting its material possession or control to the contracting person, without any undue delay and in accordance with the terms indicated on the website, which in no case will exceed thirty days. natural counted from the conclusion of the contract.
The products offered on the website are subject to stock limits. In the event that the product requested by the contracting person could not be supplied due to not being available, the contracting person will be informed of this lack of availability before completing the purchase, on the product sheet itself and, in any case, by email once the purchase request has been received. If this has not been reported and the contracting person has purchased a product for which there are no stocks, the amount paid will be returned without undue delay.
3.2. Responsibility of STYLE & FASHION
STYLE & FASHION will in no case be responsible in relation to:
3.2.1. Errors, delays in access by the contracting person when entering their data in the order form, the slowness or impossibility of order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, causes of fortuitous event or force majeure and any other unforeseeable contingency outside the good faith of STYLE & FASHION. In any case, STYLE & FASHION is committed to solving any problems that may arise and offering all the necessary support to the contracting person to reach a quick and satisfactory solution to the incident.
3.2.2. Of the errors or damages produced by an inefficient use of the product and in bad faith on the part of the contracting person.
3.2.3. Of the non-operation of the email address provided by the contracting person to send the order confirmation.
3.2.4. STYLE & FASHION has the absolute responsibility for the quality of the product admitting the return of the same as long as they are defective or do not reach the contracting person in correct condition. The contracting person must make the claim for the return through the website itself in its specific section to be able to effectively monitor the incidence. STYLE & FASHION will be responsible, in this case, for the expenses incurred as a result of such return, provided that the contracting person communicates this fact, within fourteen days from the date of delivery and the product has not been consumed or altered in any way. case. STYLE & FASHION is exempt from any responsibility in relation to possible breakages or defects of the product produced after the delivery of the same, also, STYLE & FASHION will not have any responsibility in relation to that product that has already been consumed or used without any incidence on the part of of the contracting person who intends to make a claim.
The contracting person, before signing the delivery of the order, must check that the product is delivered in perfect condition, if he agrees at the time of delivery it is understood by both parties that the product was delivered correctly and therefore, the possible deterioration occurs after delivery.
3.2.5. The contracting person expressly waives to claim any contractual or non-contractual liability for possible damages or losses derived from what is stated above in this clause. In any case, the responsibility of STYLE & FASHION if it fails to comply with what is stated in this agreement according to the terms of these general conditions will be limited to the refund of the amount that, in its case, the contracting person could have paid and always after return by the person contractor of the product in question.
3.2.6. The contracted product has the guarantee of conformity provided for in the Law. If the product is not in accordance with the contract, the contracting person may choose between demanding the repair or replacement of the product, or, where appropriate, lowering its price. or the termination of the contract, in the legally established terms.
4.- RIGHTS AND OBLIGATIONS OF THE CONTRACTING PERSON
4.1. Payment
The contracting person agrees to pay the amount for the product actually requested in the amount and manner established in these Conditions.
4.1.1. Amount
The remuneration for the product actually requested by the contracting person will be that indicated on the website and that which appears in the specific request of the contracting person at all times (except in case of typographical or manifest error); requests that will constitute the particular conditions of the order. The price of the product that appears on the website is always indicated in Euro with taxes included.
In the event of an error in the price of the product requested by the contracting person, STYLE & FASHION will inform you as soon as possible and give you the option of reconfirming the order at the correct price or canceling it. In the event that the contracting person cannot be contacted, the order will be considered canceled and the amounts that have been paid will be fully reimbursed, without any right to compensation.
The complete final price will include: the taxes or fees, the amount of the increases or discounts that are applicable to the offer and the additional expenses - for example, those associated with transportation, means of payment, etc. - that are passed on to the contracting person, which will be expressly accepted by the contracting person.
In no case will charges be billed to the contracting person that exceed the cost borne by STYLE & FASHION for the use of certain means of payment.
STYLE & FASHION will issue the invoice corresponding to the contracted product detailing all the concepts that comprise it. The contracting person expressly consents to the transmission of the invoice electronically, to the email address provided when processing the order. At any time, the Employer may communicate his wish to receive invoices on paper, by writing to the Customer Service Department.
4.1.2. Payment Methods
The contracting person must pay the amount corresponding to the contracted product through one of the payment methods / procedures available on the website. The additional costs associated with the selected payment methods must be paid and confirmed independently in the terms indicated on the website.
4.2. Withdrawal
The contracting person, who has the status of consumer, can withdraw from the contract made at www.styleandfashion.es within fourteen calendar days without the need for justification, counted from the day of delivery of the last of the products included in The contract, except in the case of a contract for the periodic delivery of products for a specified period, in which case the period to exercise the withdrawal will begin to count on the delivery of the first good.
The hiring of those products that by their nature cannot be returned due to deterioration or expire quickly, nor those that being sealed have been unsealed after delivery and are not suitable to be returned for reasons will not be subject to withdrawal. health protection or hygiene.
To exercise the right of withdrawal, the contracting person must notify their decision to withdraw from the contract through an unequivocal statement to: STYLE & FASHION, SL, at C / Montaña chica nº2, Edf. El arenal local 5, Arona, 38650, Santa Cruz de Tenerife, or at info@styleandfashion.es, indicating that they withdraw from the contract and providing the following information: order reference, date of receipt, name and surname of the contracting person and their address. You can also use the model form provided in the current regulations on consumer and user defense.
If the withdrawal is presented on paper, it must be duly signed by the contracting person. To meet the deadline, it is enough that the notification is sent before it expires. In case of withdrawal by the contracting person, STYLE & FASHION will return all payments received, not including transportation, without any undue delay. Said reimbursement will be made using the same means of payment used for the initial transaction, unless otherwise expressly agreed; in any case, you will not incur any expenses as a result of the refund. STYLE & FASHION may withhold the refund until the products have been received or until proof of return is presented.
The contracting person must return or deliver the products directly to STYLE & FASHION at: STYLE & FASHION, at C / Montaña chica nº2, Edf. El arenal local 5, Arona, 38650, Santa Cruz de Tenerife, without any undue delay and, in any case, to no later than fourteen calendar days from the date you communicate your decision to withdraw from the contract. The deadline will be considered fulfilled if you return the products before the deadline has expired.
The contracting person must bear the direct cost of returning the products. either by their own means or requesting a quote from STYLE & FASHION. The contracting person is responsible for the decrease in value of the products resulting from handling other than that necessary to establish the nature, characteristics and operation of the products.
4.3. Responsibility of the contracting person
In any case, it will be the responsibility of the contracting person:
The contracting person assumes all risks of deterioration, impairment, damage and loss of the product from the moment it has been made available to him by the third party who, on behalf of STYLE & FASHION, delivers the requested product.
The contracting person agrees to check the good condition of the product before the third party who, on behalf of STYLE & FASHION, delivers the requested product, a check that will be carried out prior to signing the proof of delivery.
4.4. Return and Cancellation
Returns will be accepted within a maximum period of 14 days from receipt of the order in accordance with current legislation. The merchandise must be in the same conditions in which it was sent and with its original packaging.
The return request will be communicated to STYLE & FASHION. in the email requests@styleandfashion.es, always within 14 days. The return costs are borne by the customer, unless this occurs due to an obvious defect in the product and / or service. Once the merchandise has been recovered and analyzed by STYLE & FASHION, the corresponding amount will be returned as soon as possible.
You can also return the items purchased on the website, at any of our physical points of sale, maintaining the same packaging conditions, etc. previously mentioned.
If you want to cancel an order, you can call us at 922 78 94 37 or send us an email to pedidos@styleandfashion.es. Orders are shipped before 2:00 p.m. each day (business days)
5.- RESOLUTION
STYLE & FASHION and the contracting person may terminate this contract for any of the causes established in the laws and in particular for the breach of these General Conditions. The termination of the contract may be exercised by contacting the other party at: the postal address provided by the contracting person when contracting the service, and at the address of STYLE & FASHION, duly identifying the contract to be resolved.
6.- COPYRIGHT AND TRADEMARK
STYLE & FASHION informs that the own contents, programming and design of the website www.styleandfashion.es, are fully protected by copyright, all reproduction, communication, distribution and transformation of the aforementioned protected elements being expressly prohibited except with express consent. from STYLE & FASHION. STYLE & FASHION may use external sources for the elaboration of its contents on certain occasions and / or establish links or hyperlinks to articles or information from third parties, always citing the source. The legitimate owner of the copyright of this information thus included may request at any time the removal of the aforementioned references.
7.- DATA PROTECTION
The data provided by the contracting person in accordance with these General Conditions will be treated in the terms stipulated in the Privacy Policy published on the website.
8.- JURISDICTION AND APPLICABLE LAW
These general conditions are governed by Spanish law. The Courts of Santa Cruz de Tenerife are competent to resolve any controversy or conflict arising from these general conditions, the contracting person expressly renouncing any other jurisdiction that may correspond to him.
9.- OTHERS
9.1. Clause canceled:
In the event that any clause of this document is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these conditions. STYLE & FASHION may not exercise any of the rights and powers conferred in this document, which in no case will imply the waiver thereof unless expressly acknowledged by STYLE & FASHION.